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Please read the following
terms and conditions carefully before proceeding
with any transaction. If you do not agree to the
terms and conditions listed below you may not
use this website for any purpose.
It is one of the terms and
conditions of any user accessing and reading the
Cricket Supplies website that Cricket World
provides the information and material published
on the website on the grounds that it disclaims
all warranties in respect of the same
information and material, either express or
implied. This has no bearing on your statutory
rights as a consumer.
Catalogues can be requested by filling
in our
catalogue request form.
How much does delivery cost to UK?
Delivery within the UK is only £6.00 per order
(Excluding the following
postal codes, IV,HS,KA,KW,PA,PH,ZE,BT,IM,TR)
The rates will be confirmed at the checkout
stage.
During free delivery periods, the following
postcodes are excluded from the offer IV,HS,KA,KW,PA,PH,ZE,BT,IM,TR.
And all other location off the UK Mainland.
How much does delivery cost if I live outside
the UK ?
Delivery charges for your country can be
selected from the drop down box on the shopping
cart. However orders for heavy items may attract
additional charges, we will contact you before
shipping your order if this is the case.
Heavy Goods (UK/International)
Orders which weigh over 5 kilos, may be subject
to additional delivery charges, we will contact
you if this applies to your order.
When will I receive my goods ?
Most of the equipment shown on our website is in
stock, and so goods are dispatched
within 3 working days. This means that normally
your goods should be with you within 7 days.
(please allow us this time to despatch your
order) This time may vary during the peak
ordering season March - September, Christmas.
If your goods are temporarily out of stock you
will be notified accordingly. Some orders may
take up to 14 working days. If your delivery is
outside of the above dates you can
email us for more up-to-date info.
International Orders please allow upto 30 days
for delivery.
Oakley Products
We can only supply Oakley to customers who are
in the EEC
Your satisfaction with our product is
guaranteed. If for any reason you are not
satisfied with your purchase, just return it
within 7 days of receipt of shipment. Any item
returned must be in a satisfactory condition. A
full refund will be applied to your original
purchase credit card for the price of the item(s)
returned that meet these conditions. Please
note that we only accept returns if the goods
are returned to us in satisfactory condition, we
have the right to reject any defective items.
If you are returning items due to error on our
part we will be happy to refund the delivery
charges incurred by you in sending the item back
to us. Otherwise you will be responsible for
those charges incurred you will also be liable
for costs for any other services provided to
you in connection with your purchase, for
example "knocking in" and any delivery costs
incurred by us.
For your protection, we recommend that you
use a recorded-delivery service. Please note
that you will be responsible for the costs of
returning the goods to us unless we delivered
the item to you in error or the item is faulty.
A Note About Damaged/Cracked Bats
A very small percentage of bats sold are
liable to crack under the massive stresses which
take place when the ball hits the willow. This
is why it is very important that your should
take care when playing with your bat for the
first time, you MUST ensure you have knocked in
your bat, especially on the sides and on the
bottom. Even if a bat is described as
ready-to-play you should take care when using it
in its infancy....(It is usual for a cricket bat
to have many minor cracks in the face.)
Unfortunately we do receive bats back from
customers who have mis-treated their bat, and if
the manufacturer recognises this, they will
return the bat to the customer untouched. If a
bat is returned to us and the manufacturer
agrees there is a fault with the bat, they will
then either fix or replace the damaged bat.
Returns can take up to 4 weeks to repair or
replace.
If you do feel your bat has cracked or split
and that there is a flaw with the willow, please
return it to the above address with a note
explaining what happened. If the bat is over 12
months old, you will have little or no case for
replacement.
Cricket Supplies do not offer sponsorship to any
team or individual.
Privacy Policy
We believe it is important that you are able to
shop in complete confidence, in the knowledge
that the information you supply to us is kept
secure at all times.
Credit card security
Our web sites are protected under the Protx
Payment System, which enables secure
communication between the web site and visitors
to our site.
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